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Payments, Shipping & Returns | WholesalePhoneAccessories.Com

Payments

At WholesalePhoneAccessories.com all you can make a payment securely via many options :

  • PayPal
  • Credit or Debit cards
  • Bank deposit

 

Shipping

All orders are shipped from our global warehouse in Hong Kong via DHL Express, USPS, Fedex Overnight to USA, CANADA & over 40 countries worldwide.

Standard Shipping (13-20 business days)

Express Shipping (4-6 business days) 

Fedex Overnight (1-3 business days)

Most orders are shipped within 48 hours after cleared payment (excluding weekends & holidays). Just because its free doesn't mean it has to take long time. WholesalePhoneAccessories.Com understands that getting your orders quickly is important to you, so we make every effort to process your orders quickly.

*orders with customisations or more than 4 items will take more time to ship

Warranty & Returns

We offer 365 days warranty on all products. Shop with confidence.

  1. If you received damaged or defective items, we will gladly replace it for free. To return an item, please contact us.
  2. Return or refund requests should be made within 14 days of delivery.
  3. All items must be in original packaging and condition as received.
  4. Return shipping cost paid by buyer.

 

Please note our policy: 

Any import duties, taxes, charges, etc are paid by buyer.

Powerbanks require special handling & shipping which might delay in receiving your order. 

In case of any technical error or out of stock products, we reserve the right to cancel your order and refund your full money.

 

Refunds

  1. Refunds will be processed after the items have been received and inspected.
  2. Returns must be sent to our China warehouse within 14 days of receiving the order with an online tracking no.
  3. All unbranded/generic items purchased are solely at buyers responsibility
  4. Return shipping package must be insured, we are not responsible for lost packages or customs in your country - in that case no refunds will be issued.

 By using this website you agree to all our policies and terms.

We are proud to be the only online store to offer Worldwide Shipping on all products.

If your country is not in the list, please CONTACT US, we will be happy to arrange some shipping for you.

 

For all products except Powerbank

Green Zone - Countries with Free shipping

United States  Canada United Kingdom Australia New Zealand
Germany Belgium Austria Switzerland Spain
Bulgaria France Finland Greece Italy
Norway Romania Mexico Netherlands Portugal
Malta Poland Luxembourg San Marino Slovakia (Slovak Republic)
Vietnam Macau Taiwan Brunei Darussalam Cambodia
Philippines Cyprus Japan Hong Kong Indonesia
Singapore Thailand      

 

 

Blue Zone ($5 extra) 

Venezuela United Arab Emirates Turkey Aruba Cuba
Bahamas Jamaica Oman Anguilla Panama
Uruguay Chile Fiji Honduras Antigua and Barbuda
Kuwait Pakistan Lebanon Bahrain Saudi Arabia
Israel Iraq Iran (Islamic Republic of) ordan Qatar, Syrian Arab Republic  

 

 

Purple Zone ($10 extra)

India Bhutan Sri Lanka Gibraltar
Afghanistan Bangladesh North Korea Andorra
Myanmar Iceland    

 

Don't Take Our Word For it! Here's What Our Customers Think:

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